IT support and helpdesk in Croatian

We are looking for an IT Support and helpdesk colleague.
Do you speak Croatian and English fluently?
Do you have experience in IT related customer support?
 
 
Key Responsibilities:
You are responsible for an effective and customer-friendly telephone support for our customers with technical questions concerning our system.
-handle incoming phone calls and mails
-resolve IT problems
-analyses requests and problems and develops solution suggestions
 
Requirements:
-Croatian – native or fluent
-English – native or fluent
-experience in desktop support helpdesk or other experience in IT support
-open minded and flexible personality
-willingness to learn
-strong problem solving skills
-cooperative and supportive personality
-team spirit
-general knowledge about the MS Office; Word, Excel, Power Point, Outlook
 
Our offer:
-attractive compensation package
-the opportunity to be a member of a young and lively team
-modern work environment and IT infrastructure
-experience with multinational companies
 
Location:
Budapest, V. district
 
How to apply:
Please send us your cv in english to the following email address: eeebid@eeebid.hu