Head of Operations Systems for Real Estate Platform (f/m/d)
Category; TECH
Our client is a marketplace with the worlds largest selection of vacation rentals,
listing millions of offers from thousands of trusted partners, including Airbnb,
Booking.com, Vrbo and TripAdvisor. From vacation homes, cabins, beach houses,
apartments, condos, house boats, castles, farm stays and everything in between, our
client combines price, destination, dates and amenities to find the perfect
accommodation for any trip worldwide.
Founded in 2014, employs more than 350 people and manages 23 local apps &
websites across Europe, North America, South America, Australia and Asia-Pacific.
They also operates brands such as Tripping.com, CASAMUNDO and Wimdu.
Our team is united by a passion for travel, driven by innovation and impact, and
guided by open-minded leaders at every level. Our commitment to recognizing and
empowering exceptional talent is the foundation of our growth. We are actively hiring
candidates from all around the world, including sponsoring visas for Germany. An
amazing journey of opportunity with an international team lies ahead.
Mission
Were on a mission to make incredible accommodation easily accessible for
everyone.
Company Values
1. Make Customers Successful
2. Bias for Results
3. Always Be Responsible
4. Act Entrepreneurial
5. Embrace Change and Reduce Complexity
6. Hire and Develop the Best
7. Enable Each Other to Succeed
Top 3 Company Advantages
1. Learning Environment
2. Innovation
3. Team Culture
We are looking for a visionary, energized Head of Operations Technology to
implement new systems, features and functionalities to support partner and customer
journeys end-to-end. You will have a unique opportunity to advance existing
platforms, build new systems, and create the vision for the future of operations tech.
You will also be responsible for increasing the scope of critical partner & customer
journeys supported by enterprise platforms. This role calls for a mix of leading crossfunctional
teams, problem-solving, project management and strategic planning. Were
a motivated, diverse team with a lot of momentum.
Core Tasks
Advance and scale our existing Operations Systems landscape and automate
our business development, customer service and finance operations
Lead and develop a team of product managers, analysts, admins and
developers to build systems and continuously develop and maintain features
Develop and maintain a product roadmap across multiple systems, and
prioritize the delivery of features accordingly
Collaborate with Product, Marketing, Business Development, Finance, and
Analytics teams across the organization to discover future use cases for operations
technology
Prioritize features and contribute to solutions with business experience
Identify new technologies and platforms that can help advance our partner and
customer operations
Key Requirements
Must haves
Have previous experience implementing Salesforce and ERP enterprise
solutions
Have experience leading fast-paced and dynamic technical projects, spanning
multiple teams with competing priorities
Additional Requirements
Have an enthusiastic, learning oriented mindset
Have a strong analytical mindset; you have a high aptitude for learning new
systems and designing efficient processes and solutions end-to-end
Have strong communication and management skills that will lead to buy-in
from stakeholders and the achievement of high-impact, strategic goals
Have an independent work ethic, with proven skills in organization and
efficiency
Love building a team and helping others bring their best selves to work
Strong communication skills in English (C1)
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Benefits
Career growth opportunities and promotions, 360° feedback, performance
evaluation system, mentoring from an international team of passionate experts
Culture driven by our Leadership Principles: entrepreneurial, result-driven,
encouraging ownership and enabling each other to succeed, transparency about
company goals, collaboration and support from an international team
Caring for the environment (proud to be a certified ClimatePartner and a
climate neutral company!) as well as our employees (work-life balance, weekly yoga
classes, mentoring program). Were all dedicated to creating a positive impact on our
lives!
Attractive benefits package, including competitive compensation, flexible
remote work policy, visa sponsorship and relocation support. Additional benefits
include language courses, full IT support and equipment, internal workshops and
trainings, company and team events, modern and centrally-located office, additional
holidays, Travel Industry Card.
Equal Opportunity Employer
Application Details
Start date: As of now
Working time: Full-time
Working mode:
During Corona: Remote, with the possibility to work out of the office from time
to time
Post Corona: A hybrid model
Language:
English (C1)
Location: Berlin - Germany
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Working mode:
during Corona: WFH with the option to come to the office (voluntary); up to 90
days per year working from another EU country
without Corona: TBD, rather will stick with the above, flexible approach
Location: Berlin
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